Your information

Who holds your information

An owner preview link can save a no-counting preference in this browser. This stores only an opt-out flag, not an identifier. It prevents your page views and button clicks from being counted on this site; it does not grant owner access.

MR L.A Beauty holds the information described below and decides what happens to it. If you want to ask anything about it, get in touch on 01323 325655.

This page describes what actually happens to what you send. It is written to be read, not to be technically true and practically useless.

What is collected when you get in touch

Reading this website costs you nothing but the counting and the technical log described further down, neither of which knows who you are. There is no sign-up, no account, and nothing that builds a picture of you across visits or follows you anywhere else.

When you fill in the enquiry form, what you type is what is kept: your name, the ways you have asked to be contacted, and what you have said about the work you want. If you attach photographs, those are kept too.

One technical detail is recorded with an enquiry: the page you first arrived on and, if you came from a link somewhere else, where that link was. It is used to know which places are worth being on, and it is only stored if you actually send an enquiry.

If I send you a quote or an invoice

A quote or invoice is sent as a private link. When that link is opened, the time of the first opening and the number of times it has been opened are recorded against the document, so I know whether it reached you before chasing you about it.

If a quote offers dates and you tick some, those come back with your acceptance. Accepting is recorded with your name, the time, and which version you were looking at — because that is what makes it a record of what was agreed. It is not an electronic signature and is not described as one.

If you shop here

The shop’s products, photos and prices come from my Shopify shop, and the photos load from Shopify. Checkout happens on Shopify, so what you enter there (your address, your payment) is handled by Shopify under its own privacy policy, and your order comes to me through Shopify.

Your basket is kept in your own browser until you check out or empty it. It never reaches me unless you go to checkout.

If something is sold out and you ask me to tell you when it’s back, your email is kept for that one item. I send you one email when it’s back in stock, and then it’s done. It is never used for anything else.

Why it is held

To answer you, and to do the work if you go ahead. That is the whole of it.

What you send is never sold, never shared with anyone for their own marketing, and never used to build a profile of you. There is no advertising on this site and no arrangement with anybody who does advertising.

One small cookie, and nothing that follows you

This site sets one cookie, and only to remember which version of the site you are looking at (the 3D one or the classic one), so every page matches. It holds a single number, says nothing about you, and is gone after a day. It carries no Google Analytics, no advertising pixel and nothing at all belonging to another company — which is also why you have not been asked to accept anything, and why nothing follows you to any other website.

Nothing on the page comes from anywhere else either — not even the typefaces, which are served from this site rather than from Google, so no other company learns you were here. The links to Instagram, WhatsApp and the map go where you would expect, but only if you press them.

While you are moving between pages, your browser holds where you arrived from so an enquiry sent three pages later still knows. Your browser throws that away when you close the tab, and it never leaves your device unless you send an enquiry.

How visits are counted

I do count how many people come here — but I do it myself, on this website, rather than handing it to an analytics company. When a page opens it tells this site, and only this site, that it was opened. Nothing about you goes anywhere else, because nothing about you goes anywhere at all.

What is written down is the page you looked at; the name of the site your link came from, if you followed one, and only its name rather than the full address; any campaign tag that was in the link; whether you are on a phone, a tablet or a computer; the make of your browser; and the country. That is the whole of that record.

To tell one visit apart from another, your address and your browser are scrambled together with a random number into a short line of letters. Your IP address is never written down and neither is the full description your browser sends — only the scrambled result, which cannot be turned back. The random number changes every day and the old one is destroyed, so the line of letters you get today never appears again tomorrow.

That daily change is the point of it. It means there is nothing here that can recognise you coming back, nothing that can be added up into a picture of you, and nothing that would still make sense to anybody who got hold of it later. It is not a cookie and nothing is kept for it on your device. If you would rather not be counted at all, use the switch at the bottom of this page: it keeps a single yes-or-no in your browser and nothing else. If you have JavaScript turned off, none of it happens and you are simply not counted.

I also measure, anonymously, how the pages are used: which parts you scroll to and how long they stay on screen, and where you tap or click. It helps me make the site better. It is kept under a random number your browser makes for this visit and forgets when you close the tab, so one visit is never linked to the next. No cookies, and nothing you type is ever recorded. If your browser asks sites not to track you, none of this happens.

The individual records are deleted after three months. What is kept after that is a daily tally — how many people, which pages, which countries — with nothing left in it about any single visit.

It is there so I can tell whether the time I put into Instagram is worth it, and whether people who look at the work actually get in touch. So the count of visits and the count of enquiries sit side by side — but they are two separate counts and they are not joined. There is nothing in a visit record that could be matched to your enquiry, and no attempt is made to match them.

The technical log every website has

This site runs on Cloudflare, and like any website they serve, they keep a short technical record of each request: the page asked for, the IP address it came from, the browser, and roughly which part of the country. How long they keep it is their setting rather than mine; it is a matter of days, not months, and nothing is copied out of it or kept here.

It exists so the site can be kept working — it is what shows a page has started failing, or that something is slow. Cloudflare also add those requests up for me into plain counts: how many visits there were, roughly which countries, how quickly pages loaded.

That counting happens on their side, from requests that reach them anyway, and it is separate from the counting this site does for itself further up. Like that one, it tells me how many people came and never which one you were, and it is not joined to anything you have sent me.

Where it is kept

Your enquiry and any photographs sit in a database and a file store on Cloudflare, both in their Western Europe region. The photographs are not on a public address — they can only be reached through the passcode-protected side of this site.

Nobody is given access to it but MR L.A Beauty and whoever looks after this website. Cloudflare hold it on behalf of MR L.A Beauty and do not use it for anything of their own.

How long it is kept

If you enquired and nothing came of it, your details are cleared automatically after two years — not filed away, deleted, photographs included. You do not have to ask, and there is nothing to opt out of.

Where work actually went ahead, the record of it is kept: that is a business record, normally held for six years in the UK for tax and insurance, and it is not cleared by the above.

You do not have to wait two years either. Ask at any point and it goes the same day.

What you can ask for

You can ask for a copy of what is held about you. You can ask for anything wrong to be corrected. You can ask for it to be deleted, and unless there is a legal reason to keep it that will be done — properly, including any photographs, not just hidden from view.

Ask on 01323 325655. There is no form and no charge, and you should have an answer within a month.

If you are not happy with the answer

Please say so first — it is usually a misunderstanding and it is quicker to fix directly.

If that does not resolve it, you can complain to the Information Commissioner’s Office, the UK regulator for this, at ico.org.uk, or on 0303 123 1113.